Privacy Policy
Effective Date: July 19, 2025
At Sigma Polyplexic, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website and AI tools.
1. Information We Collect
- Account Information: Name, email address, password (hashed), and related profile data.
- Usage Data: IP address, browser type, pages visited, date/time of access.
- AI Interaction Data: Text prompts, uploaded documents, generated outputs (may be stored temporarily for processing or improvement).
- Payment Data: If applicable, we may collect billing info via secure third-party processors.
2. How We Use Your Information
- To provide and improve our AI tools and services
- To personalize your experience
- To monitor usage and prevent abuse
- To communicate with you (e.g., support, updates)
- To comply with legal obligations
3. Data Sharing
We do not sell or rent your personal data. We may share information with:
- Trusted third-party service providers (e.g., payment processors, hosting)
- Law enforcement when required by applicable law or regulation
4. AI Data Usage
We may use anonymized interaction data (e.g., prompt/output pairs) to improve model performance. You may opt out of this by contacting us.
5. Data Retention
We retain your information as long as necessary to provide services and comply with obligations. You may request account deletion at any time.
6. Security
We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and logging.
7. Your Rights
You have the right to access, correct, or delete your personal data. EU/EEA users may also exercise rights under GDPR, such as data portability and objection to processing.
8. Cookies
We use cookies for essential site functionality, analytics, and remembering preferences. You may manage cookie settings via your browser.
9. Third-Party Services
Our platform may link to or use third-party services (e.g., OpenAI, Stripe). Their data practices are governed by their own privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our site with the effective date.
11. Contact Us
If you have questions about this policy, or wish to exercise your rights, please contact us at privacy@polyplexic.com.